Terms of Service

Last updated: 21 July 2026

These terms govern access to and use of the Vikings Workforce platform (the "Service"), provided by Vikings Workforce ("we", "us"). By creating an account, signing in, or using the Service, you and the organisation you represent ("you", "your company") agree to these terms.

Who this is for

The Service is intended for business and workforce use by companies and their authorised users — employees, contractors and other individuals your company invites. Your company is responsible for the accounts it creates and for the work records entered under them.

Your account

You must keep your login details secure and must not share your account with anyone else. Your company administrator controls who has access, what role they hold, and when access is removed. You must use accurate information and tell us if you believe your account has been compromised.

Acceptable use

You agree not to:

• Use the Service for any unlawful purpose, or in a way that breaches a third party's rights.
• Attempt to access data, companies or accounts you are not authorised to see.
• Interfere with or disrupt the Service, its infrastructure, or other customers' use of it.
• Reverse engineer, resell or sublicense the Service except as agreed in writing.

Your data and content

Your company retains ownership of the operational records, forms, documents, photos and other content it submits through the Service ("your content"). You are responsible for the accuracy of your content and for having the rights needed to submit it. We process your content to provide the Service, as described in the privacy policy.

Availability and support

We aim to keep the Service available and reliable, but do not guarantee uninterrupted access. Planned maintenance, third-party outages, or matters outside our reasonable control may affect availability. Support is available as described on the support page.

Fees and billing

Where the Service is provided on a paid basis, fees, billing frequency and payment terms are as agreed between your company and Vikings Workforce, or as published on the pricing page at the time of purchase. Fees are non-refundable except where required by law or separately agreed.

Suspension and termination

We may suspend or terminate access to the Service for a company or user where we reasonably believe these terms have been breached, where required by law, or where necessary to protect the Service, other customers, or the public. Your company may stop using the Service at any time; some records may need to be retained afterwards as described in the privacy policy.

Warranties and liability

The Service is provided on an "as available" basis. To the extent permitted by law, we exclude implied warranties and are not liable for indirect or consequential loss arising from use of the Service. Nothing in these terms excludes liability that cannot lawfully be excluded, such as liability for death or personal injury caused by negligence, or fraud.

Changes to these terms

We may update these terms when the Service changes, when legal or operational requirements change, or to reflect a reviewed final version replacing this placeholder. The latest version will be published on this page and the "last updated" date above will change.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them, unless otherwise agreed in writing.

Contact

For questions about these terms, contact: [email protected]